Tech Support bingo
Tech support bingo is a bingo game for help desk calls and IT tickets. The squares are the first things anyone suggests: "turn it off and on", "clear your cache", "are you on the VPN?". Mark one each time it is offered as the fix.
Best for: IT teams, on-call handoffs, anyone waiting on a ticket. Free, no signup.
Sample phrases
- Turn it off and on
- Works on my machine
- Clear your cache
- Did you save it?
- Known issue
- Ticket closed
- PEBKAC
- Restart your computer
- Are you on the VPN?
- Reset your password
- Check your spam folder
- It's not plugged in
- Escalate to tier 2
- Send a screenshot
- What browser?
- Clear cookies
Questions about this deck
- What is tech support bingo?
- A bingo board of things said during IT support, such as "works on my machine", "known issue" and "have you rebooted?". Players mark a square when the phrase is said. The first to complete a line wins.
- What does PEBKAC mean?
- Problem exists between keyboard and chair: help desk shorthand for user error. It is safest used about yourself.
- How many phrases are in the Tech Support deck?
- 40. A board uses 9 to 36 of them, depending on the board size you pick (3x3 to 6x6), shuffled for every board.
Mix it with
You can pick more than one deck when you create a game. This one goes well with Video Call and Daily Standup.